Positive Leadership: Three Essential Steps

In uncertain and stressful times, I am discovering that leaders can act like NASCAR drivers that go fast-charging towards the finish line and in the process sometimes run over anyone (even their own employees) just to reach the championship box.   I know that a fast-charging leader may create success in the short run, but for sustainability it takes a positive leader with a people and process-driven approach to build a successful organization for the long haul.

Creating success is not done in a vacuum. To win in leadership, you must win with people. Running over people is not the right approach because to create true and lasting success you must nurture and invest in your people. Remember, leadership is not just about what you do, but what you can inspire, encourage and empower others to do. Instead of running over the people in your team/organization, engage with them to help you create an amazing and successful race.  Here are three (3) essential steps.

  • Demonstrate concern for your employees – The main question every employee wants answered is, “Do you care about me; can I trust you?” Employees want to know if you care about them. And if you do, they will more likely stay and work with you. Employees are more engaged at work and will work at their highest potential when their leader cares about them.
  • Create a relationship with them – Managers need to focus less on rules and invest more in their work relationships. The result will be an increase in team performance and productivity. Developing a relationship with your employees involves building trust, listening to them, making time for them, recognizing them and mentoring them.
  • Show appreciation– The main reason why people leave their jobs is because they don’t feel appreciated. Leaders – It’s as easy as saying (or writing) “Thank you.”

The truth is simple: As leaders, when you care about your employees and the people you work with, they are more likely to stay and work harder, with more loyalty and greater positive attitude. In turn, they will share their positive attitude with customers, thus enhancing service and the bottom line. The greatest customer-service strategy has nothing to do with customer service, but it has everything to do with how you treat your employees.  By modeling great service, your employees will provide great service.  Do you agree or disagree?  Have you practiced positive leadership?

photo credit

Advertisements

About Patricia Knight
Hello and welcome. My name is Patricia Knight. Thank you for taking the time to view my blog. I’m a Human Resources professional who is currently pursing an MBA at the University of Nevada-Reno. I am an analytical, detail-oriented professional who believes that collaboration and negotiation are critical for successful employee relations between leadership and employees.

6 Responses to Positive Leadership: Three Essential Steps

  1. micahyost says:

    Great insights, Patricia. As a leader I have had to learn my personality, and assess my strength and weakness areas. I tend to move quickly, and I have been learning the value of slowing down and connecting with people for sustained success. Your insight is appreciated.

  2. Thank you for the reading the post. Connecting with people is such an important skill. I appreciate your comment and am glad that you found it insightful. Employees are so important to an organizations success and should be treated as such.

    Sincerely,
    Patricia

  3. Wally Bock says:

    Wonderful post, Patricia. There are two specific behaviors that can take a boss in the direction you suggest. Show up a lot. Then have conversations with your people.

    • Thanks Wally for taking the time to provide your insight! I completely agree with your two specific behaviors of showing up and having conversations with your people. Very important! Sincerely, Patricia

  4. Bret Simmons says:

    Love it! Keep up the great work!! Bret

    • Thanks Bret! Even though I can’t take your summer class, I find myself just not wanting to quit. My thanks goes to you for what you taught us and making me a believer! By the way, my blog finally made the first page of google. Yea! Patricia

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: